Project Objective - Take the existing training program and develop a hybrid program to increase learning impact and scale the business.

Client: Sarah Baum - Spirometry Training

Sarah Baum, one of Australia's leading trainers in lung function testing (Spirometry Testing) desired to modify the existing program to increase the impact and effectiveness of the training delivery, while providing a consistent approach to allow Sarah to scale the delivery.

Solution Offered:

To meet this challenge, we provided a 6-month coaching program, guiding Sarah through the process of converting the existing training program into a hybrid program comprising of:

  1. Self-paced online training, developed in the LearnWorlds learning platform, for course participants to undertake theory training before attending the practical sessions. This provided participants with the foundational knowledge to undertake the spirometry test and reduced the content that trainers were required to deliver.
  2. A 4-hour practical virtual training session. We reduced the existing 6-hour virtual training, which delivered both theory and practical components, into a focused practical training session. This ensured that participants were not overwhelmed by both theory and practical components in these sessions.
  3. Further self-paced online training to extend skills and knowledge after the practical virtual training session.
  4. An online assessment portal for participants to answer knowledge questions and upload completed lung function tests to ensure their practical skills met the required standard.

The Outcome:

As a result of the modified program, there were numerous positive results:

  • Participants were more knowledgeable when attending the practical sessions, as they developed foundational knowledge prior to attending.
  • Participant outcomes were improved, as they were better prepared and more focused undertaking the practical sessions.
  • Practical sessions were more consistent with less content needing to be delivered and a more streamlined delivery.
  • Additional trainers were brought in to deliver practical sessions, following the set program, allowing for scalable delivery of programs.

Some words from Sarah on the project

For the fiscal year ended May 31, 2005, revenues increased 12 percent to $13.7 billion, compared to $12.3 billion in fiscal year 2004. Changes in currency exchange rates contributed three percentage points of this growth, while the acquisition of Converse and Starter added one point. Full year net income was up 28 percent to $1.2 billion, or $4.48 per diluted share, versus $945.6 million, or $3.51 per diluted share, in 2004.